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Baned because the payment wasn´t successful
#1
The threadname says it all. Why is my friend banned? Whats the reason for this ban? He didn´t receive silk after unsuccessfull payment.
He can´t open a thread because he´s blocked. He don´t know what is goin on.

His char name is: LikeMyFire and SukaNahui
#2
Blocked on Forum? Name?
#3
(10-03-2013, 22:36 PM)Moderator Wrote:  Blocked on Forum? Name?

forum name xpree
#4
http://s14.directupload.net/file/d/3400/...s4_png.htm

Is that the reason for my ban?

My router closed the internet connection while payment.
I dont recived silk after unsuccesfully payment.
Thats not a reason for ban my account.
I dont broke any rules!!!!!

Please answer me with a good reason.
#5
Admin:

I can't do that since you have spent silks, you will have to put silks from your control panel on our website (50$ and 25$) and after that you must email me.
You can login on website even if you are banned.

ME:

U Blocked my account because i have Cancel the payment.

After the Cancled Payment i looked at my paypal.

A Pic: http://s1.directupload.net/file/d/3401/wqbf7b8e_png.htm

My History is empty.

What does this mean? I have never sent money to u or use Chargeback.

I wanted to pay the first time with paypal.

If you have a problem with your system, it's not my problem.

I have other players asked if they also had the same problem and one player have answered me.

Yes I was also blocked but I got silk after cancel the payment. (a bug? YES!!)

I did not get any silk and was blocked!! FIX YOUR BUG BEFORE U BAN PLAYER!!

I hope the other players read and write their opinion to.

That's incredible.:@
#6
Write an Email and do not Post here anymore.

Maybe you have more luck there
#7
(10-06-2013, 19:41 PM)Moderator Wrote:  Write an Email and do not Post here anymore.

Maybe you have more luck there

how should I stop here to write? Because I'm telling the truth?

Everyone should know what the admin has made.

I wrote an email, the answer was: I can't do that since you have spent silks, you will have to put silks from your control panel on our website (50$ and 25$) and after that you must email me.
You can login on website even if you are banned.

He can also answer me here. why email?

I just want a good justification for the bann.

This is the area Support & Question/Answer and i have write a Question and got NO Answer and NO Support!!!
#8
calm down and wait some days now . isnt easy to Check the payment ways.
#9
can be closed!!
 


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About ExaySRO

GAME Cap: 130, Skills: 130

EXP: 999x, GOLD: 75x, DROP: 50x, FREE Silks 4 Vote, Winter Events, Reborn system, D14, Baghdad, Starter Pack