[vladdidar]

That's simply not possible without a direct admin password to the gameserver, which would also require a SQL password. I thought this was in forgotten worlds, not fortress war. So I apologize for the misunderstanding. The chat you have doesn't give any clear indication of someone using an exploit. Disconnects happen in Fortress War because of the overall graphics congestion that happens. The best way to manage this, is set your resolution settings in game to low during ftw. When you get 100+ players all in the exact same areas, disconnects are going to happen. And with mobs like Bone Slayer Roc, this is also due to graphics rendering causing disconnects because the object is incredibly huge. I really don't think this is going to be fixable.
If you can, run dxdiag from your computer, and post the summary results. I'm willing to bet this is a system issue on the user's computer, not the server, or a bug.